What is Health+?

Health+ is our new service, it works in tandem with the data and follows behavior change science principles. It unlocks a new in-app health experience with access to daily engagement support and exclusive content in the areas of sleep, nutrition and activity. With Health+, you’ll get guided on a daily basis to create a healthy routine that sticks.

Do you have to have a Body Comp scale to get Health+?

Health+ is only available for Body Comp and Body Scan users.

What happens after a year with my Health+ subscription?

12 months of Health+ are included in your bundle Body Comp | Health+. After this period, your subscription will be automatically renewed (as an indication, on 04/09/2022, the current rate was €9.95/month). You will be notified before the end of your subscription, with the option to unsubscribe if you no longer wish to benefit from the Health+ offer.

Can I buy the scale without Health+?

For now, Body Comp can only be purchased with Health+. The order of the scale automatically generates a subscription to the Health+ service, of which the first 12 months are free. This subscription is subject to a right of withdrawal under the same conditions as the scale, i.e. within 30 days of the date of receipt of the scale.

Can I share Body Comp and Health+ with my family?

Body Comp can be used by and even recognize up to 8 users. Once they are set up, your family can benefit from both the scale's features and the exclusive Health+ advantages.

Is Wi-Fi better than Bluetooth?

Thanks to Wi-Fi, no phone is needed on you or nearby to track all your measurements to the app. It's magic. Wi-Fi is also how you get a daily local weather report every time you step on. Bluetooth is used for setup and as a backup when there is no Wi-Fi.

Can I return it?

Yes, even if it's been used. Our return window is 30 days from the order date for all purchases made on withings.com

How precise is the scale?

Measurements are precise up to .1 lbs (.05 kg) — the best ever achieved on a Withings scale to date.

What is Pulse Wave Velocity?

This metric measures the speed at which heartbeat generated waves move along the arteries. Lower Pulse Wave Velocity indicates better heart health. Pulse Wave Velocity can be lowered with proper diet & exercise to improve overall cardiovascular health.

What is the Vascular Age feature?

Monitor the age of arteries to give a clearer picture of your heart’s health. If your vascular age is assessed as significantly greater than your chronological age, you may be more at risk for vascular diseases later in life.

What is "Advanced" Body Composition?

Body Comp can monitor weight (kg, lb, st lb), BMI, and also uses multi-frequency BIA to obtain whole body composition (whole body fat, muscle mass, water percentage, bone mass and visceral fat).

What is visceral fat?

It is the fat stored deep inside the belly. Visceral fat can be associated with chronic health conditions. Body Comp provides you with an easy-to-read index to monitor visceral fat.

What languages are supported by Health+?

The content of the Habit Builders modules (articles, recipes) are available in French, English and German. Workout videos within the modules are only available in English. More languages will be available soon in the app.

Are the features/measurements of Body Comp independent of Health+? If not, which features/measurements are only available with Health+?

If Body Comp is not used with a Health+ subscription, the Electrodermal Activity Score, Vascular Age and Standing Heart Rate feature will still be available for use. However, without the paid subscription, users will no longer have access to the in-app benefits of Health+ including Habit Builders, workouts, articles, and daily missions.

How is Body Comp different from other Withings scales?

Withings scales cover a variety of user needs. All scales feature Wi-Fi, automatic sync, weight trend, different life stage modes, multi-user functionality and extra screens, like the weather report and previous day’s steps. But here is a quick primer on the Withings smart scale range, and what the key differences are.

Body Comp features new breakthrough metrics like Nerve Health Score, Pulse Wave Velocity, Vascular Age, and visceral fat**. It works with and is being released with Health+ to create habits and a routine that can improve health.

Body Scan is the all-new connected health station. It is the first and only scale providing in-depth cardiovascular, nerve activity and body health assessments with segmental body composition and a 6-lead electrocardiogram.

Body Cardio is designed for people who want to track their heart health with standing heart rate, pulse wave velocity, and Vascular Age measurements. It measures body composition, but without visceral fat.

Body+ offers body composition with fat, muscle, water and bone mass. Body+ is not capable of measuring visceral fat, nerve health or any heart health insights like Vascular Age and heart rate.

Body is a weight and BMI smart scale. It does not offer body composition or heart health metrics.

Withings Body Comp is a medical device allowing to detect and follow-up autonomic peripheral neuropathy thanks to the Nerve Health Score feature. Self-diagnosis and self-treatment can be dangerous. Always consult your doctor in case of questions or doubts.

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