投影片放映

物流與支援

專注於您的患者。其餘的交給我們。

作為您專屬的端對端解決方案合作夥伴,我們管理完整的生命週期,從物流到最終資料整合,與您現有的平台完美對接。

聯絡我們

簡化您的物流

直送解決方案

讓您從營運負擔中解脫
直送解決方案

批量配送解決方案

管理配送
批量配送解決方案

專屬專家支援

專屬客戶成功經理(CSM)

培訓您的團隊並維持順暢、高效的合作關係。


美國本地支援團隊

以個人化的關懷迅速解決照護團隊的問題單。


存取我們的開發者儀表板

提供無縫的API整合。

以您的方式連接您的資料

我們提供靈活的連接選項,完美適配您的計畫,確保患者資料始終無縫匯入您偏好的應用程式或RPM平台。

有興趣與Withings Health Solutions合作嗎?

FAQ

What shipping options does Withings Health Solutions offer for device distribution?

Withings Health Solutions offers two shipping models to fit the operational needs of each partner. With the Dropship solution, devices are sent directly to patients, removing the logistical burden from the healthcare organization entirely. With the Bulkship solution, devices are shipped in bulk to the partner, who then manages distribution internally. Both options are designed to simplify program deployment and scale efficiently as patient enrollment grows.

Do Withings cellular devices require any setup or installation by the patient?

No. Cellular devices are shipped pre-configured with SIM cards already installed, meaning they are ready to use right out of the box with no installation, app download, or internet setup required from the patient. This zero-friction onboarding is one of the key reasons cellular connectivity delivers higher installation, engagement, and retention rates compared to Wi-Fi or Bluetooth-only solutions.

What connectivity and data integration options does Withings Health Solutions support?

Withings Health Solutions offers three connectivity options to fit different program needs. The first and most seamless option is cellular devices, which sync data automatically with no patient action required, delivering the highest installation, engagement, and retention rates. The second option uses Wi-Fi devices paired with the Withings app, a free application trusted by millions of users worldwide that patients use to sync and view their measurements. The third option also uses Wi-Fi devices but integrates via the Withings SDK, allowing partners to embed the setup and sync flow directly into their own app so patients never have to leave the partner's environment. Whichever option is chosen, patient data flows automatically and securely into the partner's preferred platform.

What kind of customer support does Withings Health Solutions provide to its partners?

Withings Health Solutions provides dedicated, hands-on support throughout the entire partnership. Each partner is assigned a dedicated Customer Success Manager who trains the care team and ensures a smooth, effective collaboration. A US-based support team is available to resolve care team tickets quickly with personalized assistance. Partners also have access to a Partner Hub for seamless API integration, giving technical teams full visibility and control over data flows.

How does Withings Health Solutions manage the full device lifecycle for its partners?

Withings Health Solutions acts as a true end-to-end partner, managing the complete device lifecycle from logistics and shipping to data integration into the partner's preferred platform or RPM solution. This comprehensive approach allows healthcare organizations to focus entirely on patient care, while Withings handles the operational and technical complexity behind the scenes.