Delivery Info
Black Friday shipping
Shipping is Free during our Black Friday promotion period on all discounted devices. Black Friday promotion runs November 21 through Cyber Monday (Nov. 26). Sorry, accessories-only orders, and devices not discounted for Black Friday are not eligible for this offer. FYI Shipping is always free for orders over $115, €115 and £99.
Where do you deliver?
We deliver to Europe and North America. A list of countries is available below with the estimated delivery time.
All these delivery times include 1 day of processing before shipment. Orders are shipped in one package, once all products are ready for shipment.
North America
- Canada: 5-12 Business Days depending on location
- Mexico: 5-16 Business Days depending on location
- United States: See the chart below for an estimation.
Europe
| Country | Standard | Express (Europe only) |
|---|---|---|
| France | 3 Business Days | 2 Business Days |
| Germany | 3 Business Days | 2 Business Days |
| United Kingdom | 3 Business Days | 2 Business Days |
| Belgium | 3 Business Days | 2 Business Days |
| Luxembourg | 3 Business Days | 2 Business Days |
| Netherlands | 3 Business Days | 2 Business Days |
| Austria | 4 Business Days | 2 Business Days |
| Denmark | 4 Business Days | 2 Business Days |
| Spain | 3 Business Days | 2 Business Days |
| Finland | 5 Business Days | 2 Business Days |
| Greece | 7 Business Days | 2 Business Days |
| Ireland | 4 Business Days | 2 Business Days |
| Italy | 3 Business Days | 2 Business Days |
| Portugal | 4 Business Days | 2 Business Days |
| Sweden | 4 Business Days | 2 Business Days |
| Bulgaria | 6 Business Days | 3 Business Days |
| Czech Republic | 4 Business Days | 3 Business Days |
| Estonia | 5 Business Days | 3 Business Days |
| Hungary | 4 Business Days | 3 Business Days |
| Latvia | 5 Business Days | 3 Business Days |
| Lithuania | 5 Business Days | 3 Business Days |
| Poland | 4 Business Days | 3 Business Days |
| Slovakia | 4 Business Days | 3 Business Days |
| Slovenia | 4 Business Days | 3 Business Days |
| Switzerland* | 3 Business Days | 3 Business Days |
| Croatia | 5 Business Days | - |
| Liechtenstein | 3 Business Days | 2 Business Days |
| Norway* | 5 Business Days | 2 Business Days |
*Delivery can be delayed due to customs controls
Please note that circumstances affecting the carrier like weather, special events or various incidents might delay delivery. Feel free to contact Support if you're not satisfied with delivery.
Delivery is not available to these areas: Romania,Ukraine, Belarus, Iceland, Serbia, Bosnia and Herzegovina, Moldova, Albania, Macedonia, Montenegro, Cyprus, Faroe Is., Andorra, Malta, Guernsey, San Marino, Gibraltar, Monaco, Vatican City.
Germany: Heligoland, Büsingen – Spain : Ceuta, Melilla, Canary Islands – France : Mayotte, Saint Pierre-et-Miquelon, New Caledonia, Wallis and Futuna, French Polynesia, The French territories in Australasia and on the Antarctic – Finland : Åland Islands – Greece : Mount Athos – Italy : Livigno, Campione, San Marin, Vatican, The Italian waters of Lake Lugano - United Kingdom : Channel Islands (Jersey and Guernsey), Gibraltar
How Much is Shipping?
Once you've entered your shipping address, shipping costs are calculated and added to your order total.
Shipping is free for orders from $115 | €115 | £99, except for orders shipped to Canada, Mexico and Norway.
Please note that customs duties and fees are not covered by Withings.
Will I be able to track my order?
Yes. All shipment methods have tracking enabled. You will get a link to track your package as soon as it leaves our warehouse.
