Privacy policy
Summary of Our Legal Policies
- 1. Privacy policy
- 2. Cookies and other trackers policy
- 3. Feedback Policy
PRIVACY POLICY WITHINGS
The Withings Privacy Policy (this “Privacy Policy”) describes how Withings SAS (“Withings”, “we”, “us”, or “our”) collects, processes, stores, and discloses your personal data when providing services to users through its website, apps, and Services (our “Services”).
This page provides a summary of our privacy policy. The full version is available for download as a PDF in the “Version history” section at the bottom of this page.
RESPECT FOR YOUR PERSONAL DATA IS AT THE HEART OF OUR SOLUTIONS
We thank you for your trust and are committed to honoring it. We handle the personal data you entrust to us with the utmost care to help you improve your health. Respect for privacy is a fundamental principle that we place at the heart of our strategy for developing our Services. We are committed to a process of continuous improvement to ensure the utmost respect for your personal data. If you have any questions, please contact us.
SECURE HOSTING OF YOUR HEALTH DATA: OUR DAILY PRIORITY
We pay the utmost attention to the security of your health data storage. We adhere to strict regulations and standards. In addition to our compliance with the GDPR, we are ISO 27001 and HDS (Health Data Host) certified, which allows us to provide you with the same level of security as we do for healthcare professionals. We host health data on our certified platform for processing health data, whose servers are located in France at a European service provider. WITHINGS is also ISO 27701 certified, an international standard attesting to a high level of protection for personal data.
GLOBAL AND UNIFORM APPLICATION
This Policy applies uniformly to all Users of the Withings App, regardless of your place of residence. We take into account the personal data protection regulations applicable to the markets in which WITHINGS sells its Services.
I. SOME KEY CONCEPTS
This privacy policy applies to your use of the Withings App published by WITHINGS. The Withings App is a free application (web and mobile) with paid versions (for Withings+ users) that focuses on three areas: (i) health tracking, (ii) staying motivated, and (iii) setting up WITHINGS products. The Withings App can be used on its own or in conjunction with our products. The personal health data you provide to us is sensitive information that we process in accordance with identified legal bases and in compliance with the highest security standards.
1.1. Data about you
“Anonymized data” refers to data resulting from the processing of personal data intended to irreversibly prevent the identification of the data subject, taking into account the techniques that can reasonably be implemented.
“Pseudonymized data” refers to personal data that cannot be attributed to a natural person without the use of additional information.
“Personal data” refers to any information relating to an identified or identifiable individual. This includes all types of information: last name, first name, mailing address, email address, etc. It also encompasses the concept of Personally Identifiable Information (PII) as defined by U.S. regulations.
“Health data” refers to personal data relating to your past, present, or future health (physical or mental). Health data is particularly sensitive and, for this reason, is subject to special protective measures.
1.2. GDPR glossary
“Legal Basis” refers to the grounds authorizing the Data Controller to process personal data (including the data subject’s consent, the performance of a contract, WITHINGS’ legitimate interest, the protection of vital interests, and compliance with a legal obligation).
“Legitimate interest” refers to the pursuit of the Data Controller’s core mission (WITHINGS processes indirectly identifiable data to advance research based on legitimate interest).
“GDPR” refers to the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. It is applied by WITHINGS worldwide.
“Data Controller” means the person who determines the purposes and means of processing Personal Data.
II. SOURCE OF THE PERSONAL DATA WE PROCESS
Personal Data is collected when you visit the website, use the Services, and navigate the app.
- 2.1. Our website. Our website uses cookies. To learn more about how Withings uses them, please refer to our Cookie Policy.
- Account creation. When you create a WITHINGS account, you provide Personal Data related to your identity, such as your last name, first name(s), age, and email address.
- Use of our Services. When you use our Services, Personal Data is collected (such as the number of steps, distance traveled, calories burned, your weight, your heart rate, your sleep stages, your minutes of activity, and, in some cases, your location). The data collected varies depending on the device you use and how you use it.
- Partner apps. When you link your Withings account to other apps or products, data from the Withings App is synced with the app of your choice. This is particularly the case when you connect an artificial intelligence assistant to your account via our MCP (Model Context Protocol) server. This connection requires that you have first enabled the artificial intelligence features in your Withings app. The publisher of the partner app becomes the Data Controller once the data is shared with the third-party app.
- Targeted communications. To provide you with communications tailored to your products and habits, we create user groups with similar interests. We never share information related to your health with these partners; we only share certain data, such as your hashed email address. You can opt out of receiving targeted communications at any time in the “Notification Settings” of the app.
- Customer support. When you contact customer support, certain Personal Data associated with your WITHINGS account may be temporarily accessible to our teams depending on the issue you are experiencing. No Health Data is accessible to our customer support staff without your prior consent.
- Event tracking. Certain Personal Data is collected automatically when you use the Services, particularly through the use of trackers: IP addresses, language, operating system, location (depending on the permissions you have granted us), and information about the smartphone used (model, version, etc.).
III. YOUR CONSENT
We obtain your consent for specific processing activities. You may withdraw your consent at any time. In accordance with Article 7 of the GDPR, the withdrawal of consent applies only to future processing and does not affect the lawfulness of processing carried out prior to such withdrawal.
3.1. Obtaining your consent. We obtain your consent for the processing of data for: providing your health data (when you create your account); participation in our research programs; sharing your data with third-party partner applications; enabling two-factor authentication (2FA); marketing communications, including targeted communications; viewing the route taken during an activity via the Withings App; Withings+ programs and personalization of the user experience; and the use of artificial intelligence algorithms to provide you with a personalized experience.
3.2. Withdrawal of your consent. You may withdraw your consent at any time by deleting your account, unchecking “Research Hub” in your notification center, disconnecting from third-party apps, turning off two-factor authentication in your account settings, unchecking “Promotional Offers” in your notification center, deleting the activity track via the app, unsubscribing from the Withings+ service via the app settings, or disabling the relevant feature in the app settings.
IV. PROCESSING OF PERSONAL DATA
4.1. Necessity of processing. We collect your Personal Data in order to fulfill the various purposes listed in this Policy. If you do not wish to provide it to us, you will not be able to access certain parts of the products and services, or the services offered by our customer support.
4.2. List of processing activities. Each processing activity is described in the PDF version available for download at the bottom of this page, together with the data processed, the legal basis and the applicable retention period. Processing activities fall into four families: A) Use of products and services (purchase and delivery, account creation, synchronization of Personal Data, optional sharing with third-party apps, viewing the route taken during an activity, Withings+ programs, weather display on scales, enabling the ECG feature on ScanWatch in the United States, artificial intelligence algorithms, user display on a multi-user product); B) Communication and support (audience segmentation, personalized marketing communications, communications regarding new features, improving navigation on the Site, customer support, product vigilance); C) Security and exercising your rights (two-factor authentication, prevention of computer fraud and cyberattacks); D) Research and development (“Research” questionnaires, anonymization of data for research purposes, research for public interest purposes, improvement of Products and Services).
4.3. Data sharing. We share your data only under the following circumstances: at your request (community features, programs that require sharing with third parties); internally, by employees of WITHINGS SAS and its subsidiaries within the scope of their respective responsibilities; with our expert processors, who are required to comply with the GDPR and to process the shared data solely for the intended purpose; with Heartbeat Health when using a ScanWatch in the United States; and for legal reasons, when required by law, a court order or legal proceedings.
V. DATA RETENTION
5.1. Retention period. The retention period indicated in the list of processing activities depends on the type of data, the purpose of the processing, and our legal obligations. If you request it, WITHINGS will delete your personal data from its servers and instruct its data processors to do the same. Please note that, for security and integrity reasons, we are unable to apply data deletions or modifications to backups that have already been made.
5.2. Inactive accounts. Your Withings account will be considered inactive if, for 10 years, (i) you have not used the mobile or web app, (ii) you have not taken any measurements with the Withings products associated with the account, and (iii) you have not clicked on any links contained in an email sent by WITHINGS. You will receive an email notification 90 days before your account is deemed inactive. If you take no action, your account and the associated data will be deleted.
5.3. Anonymized data. WITHINGS may anonymize your data in compliance with applicable security standards and regulations. Once anonymized, the data can no longer be used to identify you and is no longer considered Personal Data.
5.4. Data shared with third parties. If you have chosen to share your data from WITHINGS Products and Services with third parties, we cannot guarantee the deletion or anonymization of that data. We encourage you to contact the third party for more information.
VI. DATA HOSTING, TRANSFER, AND SECURITY
Your Personal Data is hosted in France, and Health Data is not transferred outside the European Economic Area (EEA). However, other data may be transferred to our partners located outside the EEA. WITHINGS will take several measures in the event of a data breach.
6.1. Hosting in Europe. Our services are provided by our certified platform for processing Health Data via a European hosting provider located in France. The Health Data processed is not transferred outside the European Economic Area.
6.2. Processors. Other data may be shared with partners located outside the European Economic Area for specific purposes (such as telecommunications or the security of banking transactions). The list of our processors is accessible from the PDF version available for download at the bottom of this page.
6.3. Security. We invite you to visit our dedicated data security page.
VII. EXERCISING YOUR RIGHTS
You can exercise your rights by contacting us at [email protected].
7.1. Your rights. You may exercise the following rights on your own or with our assistance: right to information, right of access, right to rectification, right to restriction and right to object, right to erasure, and right to data portability. We do not use your Personal Data for automated individual decision-making or profiling.
7.2. Assistance in exercising your rights. You may exercise your rights at any time by writing to [email protected] or by post to Withings – DPO, 2 rue Maurice Hartmann, 92130 Issy-les-Moulineaux, France. You may be asked to provide proof of identity if we have no other way to verify that you are the account holder to whom the data pertains. WITHINGS processes all requests that are not excessive within the timeframes set forth by the GDPR.
7.3. Assistance from the CNIL. In the event of a dispute, you have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), whose headquarters are located at 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 7, France.
VIII. PERSONAL DATA PROTECTION POLICY FOR PATIENT USERS
Specific provisions regarding the collection and use of your personal data, its security, and its sharing with third parties apply to you if you use our remote patient monitoring (“RPM”) services.
8.1. Scope of application. This Policy, along with the specific provisions applicable to Patient Users, applies to the Personal Data we collect from Users of the WITHINGS Remote Patient Monitoring solution (“WRPM”). This Policy is part of the WITHINGS Terms of Use for Patient Users. By accessing or using our services for Patient Users, you acknowledge that you have read and accepted the applicable Terms of Use.
8.2. Patient Users’ rights. Certain information is sent by your healthcare provider and is therefore not directly under our control. Questions or concerns regarding your medical record or the Personal Data provided to us by your healthcare provider should be directed to your healthcare provider.
IX. PRIVACY POLICY FOR USERS OF THE CARDIO CHECK-UP FEATURE
Specific provisions regarding the collection and use of your Personal Data apply when you use the Cardio Check-up feature. This feature allows you to have your ECG reviewed by a certified physician.
This review is conducted by trusted partners to ensure the protection of your Personal Data. If you reside in Europe, Canada, or Hong Kong, your Personal Data is shared with our partner DPV Analytics. If you reside in the United States, your personal data is shared with our partner Heartbeat Health. In both cases, it is processed by that partner in accordance with their own privacy policy.
This processing covers sending your Personal Data to the partner for ECG review, the ability for the partner physician to contact you again if they deem it necessary, sending marketing communications from our partners and, if you consent, personalized recommendations based on your ECG data from Withings. These processing activities are based on your consent and the personal data is retained until the user account is deleted.
X. PRIVACY POLICY FOR USERS OF STETHO SENSE
Specific provisions regarding the collection and use of your personal data apply when you use the StethO Sense feature. This processing of personal data is necessary for the following purpose: sending your personal data to our partners for the analysis of cardiac and/or pulmonary signals using artificial intelligence algorithms. Pulmonary signals are sent to our partner StethoMe. Cardiac signals are sent to our partner eMurmur.
Data processed: cardiac and pulmonary signals recorded by BeamO, analyses generated by the detection algorithm, user ID, and age.
Legal basis: necessary for the performance of the contract for non-sensitive data; explicit user consent for health data. The user may withdraw their consent at any time in the App’s settings; they will then no longer be able to request a new analysis.
Retention period: personal data is retained until the user account is deleted.
XI. GENERAL TERMS AND CONDITIONS
Applicability of the Terms and Conditions. This Privacy Policy is subject to the Terms and Conditions of Withings SAS.
Changes to the Privacy Policy. We regularly update this Privacy Policy and will notify you of any significant changes in accordance with applicable laws and regulations. We may contact you via email or other channels to remind you of the contents of this policy, but we encourage you to review this page regularly.
Contact information. To ask a question or provide feedback regarding this policy or our privacy practices, please contact us by email at [email protected].
To read this Privacy Policy in full, download the current PDF version from the “Version history” section at the bottom of this page.
Cookies and other trackers policy
In order to provide you the best user experience, Withings uses technologies such as cookies and other tracking technologies, which process personal data relating to you. Withings is aware that these technologies may raise some questions, especially regarding your privacy. This Policy explains how these technologies work, what Withings uses them for, and how you can manage your preferences.
What are cookies and how do they work?
A cookie is a small file stored by a server on a user's terminal (computer, mobile phone, etc.) and associated with a web domain (i.e. in most cases related to all pages of a single website). This file is automatically sent back for future contacts with the same domain.
If you have accepted the use of cookies, next time you visit a website your browser will read the cookies stored on your terminal and send back some information, such as, for example, the date of your last visit.
We use cookies to offer you a better user experience. They may, for example, enable us to save your browsing preferences or keep items in your shopping cart for your next visit. Other cookies are used to ensure that the pages you visit are functioning properly.
Moreover, cookies can be set up by a third party or by Withings. Third party cookies can be managed through the Didomi console which can be displayed by clicking on the “Set cookies” link at the bottom of every web page of this website.
You can find the listing of the cookies at the bottom of this page.
To learn more about cookies and how they work, please visit this website.
What other tracking technologies are used?
We use the term "other trackers" to refer to technologies that are not cookies that we use on our websites and on our mobile application (Withings App) for similar purposes. We therefore refer to "cookies and other trackers" to encompass all the technologies used.
These other trackers are tools that enable us to better understand your use of our services, and in particular our mobile app. By enabling us to track your navigation within the app, these technologies help us to carry out debugging operations, or to simplify the use of the app.
As with cookies, some other trackers we use are developed by our teams to best meet their needs and continue to offer you an optimal experience. We also use cookies developed by trusted partners.
Why do we use these different categories of cookies and other trackers?
Cookies and other trackers have multiple functionalities, enabling us to achieve different objectives. To simplify your reading, we have grouped them together according to their purpose:
- Essential cookies and other trackers necessary to operate our websites or app: They enable us to provide you with the features you need to use our websites and applications. They are used to log you into your Withings account, send you notifications via the application, or secure your payments. These cookies and other trackers are essential for the use of our websites and applications, and they are enabled by default because your consent is not required for their use. They cannot be disabled because they are necessary to ensure the proper functioning of our websites and applications. If you do not want these cookies and trackers to be used, unfortunately you will not be able to use our sites and applications.
- Analytical/Performance cookies and other trackers: These enable us to collect information about the traffic and performance of our websites and applications. For example, we use them to find out the total number of visits, the pages most often consulted, and your path through a site or our application. By accepting this category of cookies and other trackers, you enable us to better understand your use of our sites and applications, to improve their ergonomics, and also to resolve potential bugs. By refusing the use of these cookies and other trackers, your use of our sites and applications will not be analyzed by our services.
- Functionality cookies: These cookies are used to improve and personalize the functionality of the website. If you do not accept these cookies, some or all of these services may not function properly.
- Marketing/Personalized advertising cookies and other trackers: These identify the browser and device you use to browse the Internalt. They can be used to provide anonymous demographic data, profile your interests, track the purchasing journey between our sites and our partners and offer you relevant advertising based on these interests. They may be placed on our website by our services or by our advertising partners. By accepting this category of cookies and other trackers, you will be able to benefit from advertisements better adapted to your profile on our websites, and you authorize us to share this information with advertising partners. Withings may share pseudonymized identification data (such as hashed email addresses) with its partners to improve conversion measurement and targeting. By refusing the use of these cookies and other trackers, you will continue to receive advertisements on our websites, but the content will not always be relevant to you.
- Geolocation cookies: With your acceptance, your location may be used.
How can you manage your cookies and other trackers preferences?
You can customize your preferences for cookies and other trackers at any time. Apart from essential cookies and other trackers that you cannot refuse, you can choose which categories of cookies you wish to enable or disable.
By visiting the Withings website
On your first visit
The cookies and other trackers management banner should appear automatically when you visit a Withings website. This banner gives you information about our use of cookies and other trackers, and allows you to manage your preferences as follows:
- By clicking on "Agree and close", you consent to the use of all cookies and other trackers.
- By clicking on "Learn more", a list of the different categories shown above appears. You can select the categories for which you give your consent by clicking on the associated checkbox. Only these cookies and other trackers will then be used.
- By clicking on "Continue without agreeing", you will continue your browsing experience with only the cookies and other trackers that are essential.
You cannot close the cookie management banner without expressing your choice.
Your cookies preferences are kept for 6 months and you can modify them at any time by clicking on the “Set Cookies” link in the footer of each webpage.
On your next visits
Each Withings website allows you to modify your choices regarding cookies and trackers at any time. To do this, click on the "Set cookies" icon in the footer of the webpage. The cookies and other trackers management banner will appear, allowing you to modify your preferences as described above.
Setting up your web browser
You can review the options available for cookie management from your browser, such as basic functionality, website enhancement, personalization and advertising. Depending on your browser, there are different ways of disabling cookies, but in general this can be found under Tools or Options. You can also consult your browser's Help menu. In addition to managing cookies, browsers allow you to control similar tools, such as "flash" cookies, by activating the browser's privacy mode. Withings uses third-party advertising to promote its products both on withings.com and elsewhere on the web. You can opt out of certain targeting cookies on the site of the third parties to which they belong. For more information on cookies, please refer to our list of cookies. Please note that disabling all cookies may affect your browsing experience on Withings websites.
Contact
If you have any questions or complaints about Withings' management of cookies and other trackers, you can contact us by sending an e-mail to [email protected] or by mail to the following address:
Withings SAS
DPO
2 rue Maurice Hartmann
92130 Issy-les-Moulineaux, France
For further information about Withings' handling of your personal data, please refer to our Privacy Policy.
List of cookies and other trackers
Here is the list of cookies and other trackers used on websites and the app managed by Withings. It is updated regularly.
For technical reasons, certain third-party cookies can no longer be deleted once they have been placed on your browser. However, you can rest assured that your choices are always taken into account. Cookies that are no longer relevant are not used when you change your choices via our cookie banner.
List as of March 4, 2026.
Withings.com
| Source | Name | Supplier | Domain | Purpose | Type | Duration | Origin |
|---|---|---|---|---|---|---|---|
| Shop | __kla_id | Klavio | .withings.com | Targeting purposes Targeting purposes to display relevant and personalized advertising content | Targeting Ads Targeting Ads | 13 months 13 months | Internal Third- party |
| Shop | __Secure-ROLLOUT_TOKEN | Youtube | .youtube.com | Unknown | Targeting Ads | 6 months | Third- party |
| Shop | _aw_master_id | withings | .withings.com | Manage third party cookies | Essential | 13 months | Internal |
| Shop | _clck | Microsoft | .withings.com | Store a unique user ID | Performance & Functionality | 1 year | Internal |
| Shop | _clsk | Microsoft | .withings.com | Store and combine pageviews by a user into a single session recording. | Performance & Functionality | 1 day | Internal |
| Shop | _derived_epik | .withings.com | Placed by the Pinterest tag when a match is identified when no cookies are present, such as enhanced match. | Targeting Ads | 1 year | Internal | |
| Shop | _epik | .withings.com | Track visits | Targeting Ads | 1 year | Internal | |
| Shop | _fbp | .withings.com | Track visits | Targeting Ads | 3 months | Internal | |
| Shop | _fbc | .withings.com | Track visits | Targeting Ads | 13 months | Internal | |
| Shop | _ga | Google Analytics | .withings.com | Perform analytics | Performance | 13 months | Internal |
| Shop | _ga_88THBZ43PV | Google Analytics | .withings.com | Perform analytics | Performance | 13 months | Internal |
| Shop | _ga_BW1WZD42RQ | Google Analytics | .withings.com | Perform analytics | Performance | 13 months | Internal |
| Shop | _ga_BY6EQKF0Y1 | Google Analytics | .withings.com | Perform analytics | Performance & Geolocation | 13 months | Internal |
| Shop | _gcl_au | .withings.com | Track conversion | Targeting Ads | 3 months | Internal | |
| Shop | _gcl_aw | .withings.com | To provide ad delivery or retargeting | Targeting Ads | 3 months | Internal | |
| Shop | _gcl_gs | .withings.com | Track conversion | Targeting Ads | 3 months | Internal | |
| Shop | _gcl_dc | .withings.com | Track conversion | Targeting Ads | 3 months | Internal | |
| Shop | _nb_sp_cookie | Northbeam | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | _nb_sp_id.43ad | Northbeam | www.withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | _nb_sp_ses.43ad | Northbeam | www.withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | _pin_unauth | .withings.com | To store the user's usage history | Performance | 1 day | Internal | |
| Shop | _ScCbts | Snapchat | .withings.com | This cookie is associated with Snapchat and is used for targeted advertising. | Targeting Ads | 6 days | Internal |
| Shop | _scid | Snapchat | .withings.com | Cookie associated with Snapchat. Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real- time bidding for advertisers. visitors across different domains. | Targeting Ads | 1 year | Internal |
| Shop | _ttp | TikTok | .withings.com | To track and analyze the effectiveness of advertising campaigns | Performance | 13 months | Internal |
| Shop | _ttp | TikTok | .tiktok.com | To track and analyze the effectiveness of advertising campaigns | Performance | 13 months | Third- party |
| Shop | _tt_enable_cookie | TikTok | .withings.com | Used by TikTok to identify a visitor | Performance | 13 months | Internal |
| Shop | _uetmsclkid | Bing | .withings.com | To store performed actions on the website | Targeting Ads | Session | Internal |
| Shop | _uetsid | Bing | .withings.com | Track visits | Targeting Ads | 1 day | Internal |
| Shop | _uetvid | Bing | .withings.com | Track visits | Targeting Ads | 13 months | Internal |
| Shop | ABTasty | AB Tasty | .withings.com | Track visits | Performance & Functionality | 13 months | Internal |
| Shop | ABTasty_1483055 | AB Tasty | www.withings.com | Track visits | Performance & Functionality | 13 months | Internal |
| Shop | ABTastySession | AB Tasty | .withings.com | Track visits | Performance & Functionality | 30 minutes | Internal |
| Shop | AEC | .google.com | Detect fraud this is always set to 0. | Performance | 6 months | Third- party | |
| Shop | ar_debug | .doubleclick.net | Track visits | Targeting Ads | 1 month | Third- party | |
| Shop | ar_debug | measurement- api.criteo.com | Track visits | Targeting Ads | 1 month | Third- party | |
| Shop | BWSESSION | Withings | www.withings.com | Track visits | Targeting Ads | Session | Internal |
| Shop | CLID | Microsoft | www.clarity.ms | Identifies the first- time Clarity saw this user on any site using Clarity. | Targeting Ads & Functionality | 1 year | Third- party |
| Shop | cookieconsent_statistics | Withings | .withings.com | Cookies management | Essential | 1 week | Internal |
| Shop | cto_bundle | Criteo | .criteo.com | Provide web features | Targeting Ads | 13 months | Third- party |
| Shop | cto_bundle | Withings | .withings.com | Provide web features | Targeting Ads | 13 months | Internal |
| Shop | dicbo_id | Outbrain | www.withings.com | Collects statistics concerning the visitors’ use of the website | Performance | 1 day | Internal |
| Shop | didomi_token | Didomi | .withings.com | Track cookies consent | Essential | 1 year | Internal |
| Shop | euconsent-v2 | Withings | .withings.com | Cookie consent | Essential | 1 year | Internal |
| Shop | FPGSID | .withings.com | Track visits | Performance | 30 minutes | Internal | |
| Shop | FPAU | .withings.com | Track visits | Performance | 3 months | Internal | |
| Shop | FPID | .withings.com | Track visits | Performance | 13 months | Internal | |
| Shop | FPLC | .withings.com | Track visits | Performance | 1 day | Internal | |
| Shop | gtm_auth | .withings.com | These cookies collect analytical data about site usage. | Performance | Session | Internal | |
| Shop | gtm_debug | .withings.com | Track visits | Performance | Session | Internal | |
| Shop | gtm_preview | .withings.com | Track visits | Performance Targeting Ads | Session 13 months | Internal Third- party | |
| Shop | MR | Microsoft | .c.clarity.ms | Indicates whether to refresh MUID | Targeting Ads & Functionality | 1 week | Third- party |
| Shop | MR | Microsoft | .bat.bing.com | Indicates whether to refresh MUID | Targeting Ads | 1 week | Third- party |
| Shop | MR | Microsoft | .c.bing.com | Indicates whether to refresh MUID | Targeting Ads | 1 week | Third- party |
| Shop | MSPTC | Microsoft | .bat.bing.com | Allows to serve relevant advertisements to visitors | Targeting Ads | 13 months | Third- party |
| Shop | MUID | Microsoft | .bing.com | Used for advertising site analytics and other operational purposes. | Targeting Ads | 13 months | Third- party |
| Shop | MUID | Microsoft | .clarity.ms | Used for advertising site analytics and other operational purposes. | Targeting Ads & Functionality | 13 months | Third- party |
| Shop | NID | .google.com | To provide payment feature | Essential | 6 months | Third- party | |
| Shop | ns_af | Withings | www.withings.com | Prevent malicious activities | Essential | Session | Internal |
| Shop | obuid | Outbrain | .outbrain.com | Used for tracking user actions such as pages visited clicks on recommendations and personalized advertising | Targeting Ads | 3 months | Third- party |
| Shop | outbrain_cid | Outbrain | .withings.com | Track visits | Targeting Ads | 1 month | Internal |
| Shop | PHPSESSID | Withings | .shop2.withings.com | Necessary to buy items | Essential | 2 days | Internal |
| Shop | receive-cookie-deprecation | Criteo | .criteo.com | Perform analytics | Targeting Ads Targeting Ads | 13 months | Third- party Third- party |
| Shop | rl_anonymous_id | Withings | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | rl_group_id | Withings | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | rl_group_trait | Withings | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | rl_page_init_referrer | Withings | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | rl_page_init_referring_domain | Withings | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | rl_session | Withings | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | rl_trait | Withings | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | rl_user_id | Withings | .withings.com | Perform analytics | Performance | 1 year | Internal |
| Shop | SM | Microsoft | .c.clarity.ms | Used in synchronizing the MUID across Microsoft domains. | Targeting Ads & Functionality | Session | Third- party |
| Shop | SRM_B | Microsoft | .c.bing.com | Identifies unique web browsers visiting Microsoft sites. | Targeting Ads | 13 months | Third- party |
| Shop | store | Withings | .withings.com | Website management | Essential | 1 year | Internal |
| Shop | test_cookie | .doubleclick.net | to determine if the website visitor's browser supports cookies | Targeting Ads | 1 day | Third- party | |
| Shop | ttclid | TikTok | .withings.com | Track visits | Targeting Ads | 30 days | Internal |
| Shop | ttcsid | TikTok | .withings.com | Track visits | Targeting Ads | 30 days | Internal |
| Shop | ttcsid_C97EE6RC77U9N0P974CG | TikTok | .withings.com | Track visits | Targeting Ads | 30 days | Internal |
| Shop | uid | Criteo | .criteo.com | Perform analytics Store and track interaction. | Targeting Ads | 13 months | Third- party |
| Shop | VISITOR_PRIVACY_METADATA | Youtube | .youtube.com | Store your consent | Essential | 6 months | Third- party |
| Shop | vUUID_3978 | Withings | .withings.com | Cookies management | Essential | 1 day | Internal |
| Shop | wi_sessionprod | Withings | .www.withings.com | Track session | Essential | 1 month | Internal |
| Shop | withings_cookieconsent_dismissed | Withings | .withings.com | Cookies management | Essential | 1 week | Internal |
| Shop | YSC | Youtube | .youtube.com | Store and track interaction. | Performance | Session | Third- party |
| _ga | Google Analytics | .withings.com | Perform analytics | Marketing | 13 months | Third- party | |
| _ga_L4292TNEN4 | Google Analytics | .withings.com | Perform analytics | Marketing | 13 months | Third- party | |
| cookieconsent_advertising | Withings | .withings.com | Cookies management | Essential | 1 week | Internal | |
| cookieconsent_social | Withings | .withings.com | Cookies management | Essential | 1 week | Internal | |
| cookieconsent_statistics | Withings | .withings.com | Cookies management | Essential | 1 week | Internal | |
| withings_cookieconsent_dismissed | Withings | .withings.com | Cookies management | Essential | 1 week | Internal | |
| _ga | Google Analytics | .withings.com | Perform analytics | Analytics | 13 months | Internal | |
| _ga_7GDS6CPP7K | Google Analytics | .withings.com | Perform analytics | Analytics | 13 months | Internal | |
| cookieconsent_statistics | Withings | .withings.com | Cookies management | Essential | Session | Internal | |
| cookieconsent_social | Withings | .withings.com | Cookies management | Essential | Session | Internal | |
| cookieconsent_advertising | Withings | .withings.com | Cookies management | Essential | Session | Internal | |
| current_path_login | Withings | .withings.com | Cookies management | Essential | Session | Internal | |
| session_is_verified | Withings | .withings.com | Session management | Essential | 1 week | Internal | |
| session_key | Withings | .withings.com | Session management | Essential | 1 week | Internal | |
| url_params | Withings | .withings.com | Session management | Essential | Session | Internal | |
| withings_cookieconsent_dismissed | Withings | .withings.com | Cookies management | Essential | 1 year | Internal | |
| 2fa_token_*** | Withings | .withings.com | Session management | Essential | Session | Internal | |
| Withings | .withings.com | Session management | Essential | Session | Internal | ||
| next_workflow_login | Withings | .withings.com | Manage authentication | Essential | Session | Internal | |
| ns_af | Withings | account.withings.com | Security purpose | Essential | Session | Internal | |
| session_key | Withings | .withings.com | Session cookie | Essential | Session | Internal | |
| signin_authorize_state | Withings | .withings.com | Manage authentication | Essential | Session | Internal | |
| w_uuid | Withings | account.withings.com | Session management | Essential | Session | Internal | |
| cookieconsent_statistics | Withings | .withings.com | Cookies management | Essential | 1 year | Internal | |
| cookieconsent_social | Withings | .withings.com | Cookies management | Essential | 1 year | Internal | |
| cookieconsent_advertising | Withings | .withings.com | Cookies management | Essential | 1 year | Internal | |
| rl_anonymous_id | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_group_id | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_group_trait | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_page_init_referrer | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_page_init_referring_domain | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_session | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_trait | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_user_id | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| session_created | Withings | .withings.com | Session management | Essential | 1 hour | Internal | |
| session_key | Withings | .withings.com | Session management | Essential | 1 week | Internal | |
| withings_cookieconsent_dismissed | Withings | .withings.com | Cookies management | Essential | 1 year | Internal | |
| _ga | Google Analytics | .withings.com | Perform analytics | Analytics | 13 months | Third- party | |
| _gat | Google Analytics | .withings.com | Perform analytics | Analytics | 1 minute | Third- party | |
| _gid | Google Analytics | .withings.com | Perform analytics | Analytics | 1 day | Third- party | |
| cookieconsent_statistics | Withings | .withings.com | Cookies management Cookies management | Essential | 1 year | Internal | |
| cookieconsent_advertising | Withings | .withings.com | Cookies management | Essential | 1 year | Internal | |
| rl_anonymous_id | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_group_id | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_group_trait | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_page_init_referrer | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_page_init_referring_domain | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_session | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_trait | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| rl_user_id | Withings | .withings.com | Perform analytics | Analytics | 1 year | Internal | |
| session_key | Withings | .withings.com | Session management | Essential | 1 week | Internal | |
| withings_cookieconsent_dismissed | Withings | .withings.com | Cookies management | Essential | 1 year | Internal |
Withings Feedback Policy
WITHINGS highly values your ideas to enhance your experience on our Products and Services. We actively encourage you to share with us your constructive ideas, inputs, comments, or feedbacks (« Feedback »).
Terms applying to Feedback
If you submit any Feedback to us, you agree to the following terms:
- Your Feedback will be non-confidential.
- WITHINGS is under no legal obligation to review nor implement changes suggested.
- Any Feedback submitted becomes the exclusive property of WITHINGS.
- WITHINGS is free to exploit, redistribute, and disclose any Feedback on an unrestricted basis and for any purpose without notification or compensation.
- You release WITHINGS from all liability and obligations that may arise from the use or disclosure of your Feedback.
Version history
Privacy Policy
Privacy Policy Supplement
| Langue | Version |
|---|---|
| Français | Version du 24 mai 2018 (version en vigueur) |
| Version du 20 juin 2017 | |
| English | Version dated May 24, 2018 (current version) |
| Version dated June 20, 2017 | |
| Deutsch | Fassung vom 24. Mai 2018 (aktuelle Fassung) |
| Fassung vom 20. Juni 2017 |