Smart Baby Monitor Always near your baby.

The Smart Baby Monitor lets you hear, see and talk with your baby.

Smart Baby Monitor setup

What devices is the Smart Baby Monitor compatible with?

The Smart Baby Monitor is compatible with:

- iPhone 3GS, iPhone 4, iPhone 4S and iPhone 5
- iPad, iPad 2 and iPad with Retina Display
- iPod 3rd generation, iPod touch 4th generation and iPod touch 5th generation

What do I need to install my Smart Baby Monitor?

To install your baby monitor, you just need an internet connection (Wi-Fi or Ethernet), and your iPhone, iPad, iPod touch device.

Can I set-up my Smart Baby Monitor in several places?

Yes. The Smart Baby Monitor can connect to up to three Wi-Fi networks. For example, whether you are at home or at a friend's, our monitor connects automatically to the best access point.

What is the set-up process?

Simply connect your iOS device to your Wi-Fi network. Then just follow the easy steps in the user manual which you can download here.

Use of the Smart Baby Monitor

Do I need to pay to download the app that allows me to monitor and interact with my baby?

No, the Withings WithBaby app is absolutely free.

How do I put the Smart Baby Monitor next to my baby?

You can either put it on the bed using the stand provided, or you can position it on furniture.

How do I use my Smart Baby Monitor at a friend's house?

It's simple. When you're away from home, your Smart Baby Monitor automatically connects to your iOS device. If you wish to, you can connect to an available Wi-Fi network.

What is the battery life of the baby monitor?

When plugged in, the Smart Baby Monitor's battery life is unlimited. When unplugged, the removable battery takes over so that you can move your product without stoppage. It lasts about one hour when you are streaming audio and/or video and using alerts. When the device is closed, with the video turned off, the battery life can last for up to two hours.

What is the range limit?

When the Smart Baby Monitor is connected to the Internet, there is no range limit at all; you can monitor your baby from anywhere, as long as your iPhone, iPad or iPod touch is connected to the Internet (over Wi-Fi or over the cellular network). When your Smart Baby Monitor is outside the home Wi-Fi network, it connects automatically over Bluetooth to your iOS device and the range limit is about 15 metres.

Can I use more than one Smart Baby Monitor with an iPhone, iPad, iPod touch or Android device?

Yes. You can have as many Smart Baby Monitor as you like, connected to as many iOS devices as you own. The product is not optimized for Android. If you need to monitor several babies, you can do this by going to "Settings" > "My baby monitor" on the WithBaby app. If you want to connect to a Smart Baby Monitor from a different device, launch the WithBaby app and everything is done automatically.

Can I use more than one iPhone, iPad or iPod touch with the Smart Baby Monitor?

Yes. You can have as many Smart Baby Monitors as you prefer, connected to as many iOS devices as you own. But, to maintain a high quality of service, we limit the number of simultaneous feeds to three.

Is there any possibility of interference with my Wi-Fi internet connection?

No. The Smart Baby Monitor connects directly over Wi-Fi. So, unlike other baby monitoring technology, there is no possibility that your Wi-Fi connectivity will be impaired.

What technology is used to provide alerts about movement or crying?

You are notified by the Apple Push Notification Service which becomes available to you when your device is connected to the Internet (Wi-Fi, 4G LTE, 3G or Edge).

How do I install a second Smart Baby Monitor to an existing WithBaby app?

It's easy:

  1. Power on your second Smart Baby Monitor.
  2. Connect your iOS device to your baby monitor over Bluetooth by going to "Settings" > "General" > "Bluetooth", then selecting your new "SBM-…"
  3. Launch the WithBaby app.
  4. Turn off the blue toggle at the top of the screen.
  5. Press "Menu" > "Settings" > "Change baby monitor configuration", then follow the instructions to connect it over Wi-Fi or Ethernet.
  6. Go to "Settings" > "My baby monitor" to select the Smart Baby Monitor you want to connect to.
I have read that the remote audio/video streaming is now unlimited. Is that correct?

Yes. The Smart Baby Monitor lets you monitor your baby, wherever you are, with an unlimited range and for an unlimited time, even over a cellular network.

Is the Smart Baby Monitor compatible with Android?

No, the Smart Baby Monitor is not compatible with Android.

I have other questions not covered here, how do I contact someone?

We're happy to answer any questions you have. You can contact us by clicking here.

Baby's comfort and health

Why is it good to monitor the temperature and humidity in my baby's bedroom?

It is important to keep an optimal atmosphere in the bedroom to achieve a good quality sleep. It is generally recommended that the temperature is kept at around 18°C (64°F) and that the humidity is between 50% and 70%. The Smart Baby Monitor by Withings tells you the current temperature and humidity levels in the room.

When will I be alerted?

You can choose to be automatically alerted after a noise or movement in your baby's bedroom. Additionally, you can be notified if you exceed any of the temperature and humidity thresholds you have set.

Can I adjust the noise and motion responsiveness?

Yes. The alert setting screen can be used for threshold adjustment, as well as for setting the time period you want to be alerted after.

If I don't want to be alerted anymore (for noise, motion, temperature and humidity) but I want my partner to be, is this possible?

Yes. You just have to de-activate the alerts on your own iOS device from the WithBaby app.

If I would like to receive alert when the WithBaby app is closed, is this possible?

Yes. To do this from WithBaby, you just need to switch on 'Monitoring' and switch off 'Non-stop listening', then exit the app by pressing the home button.

Can I still receive alerts when my iOS device is locked?

Yes. When you are monitoring your baby, you hear a melody after each alert. At this moment, a pop-up displays on your screen and you can then see your baby by unlocking it.

What's the purpose of the 'Monitoring' switch?

The 'Monitoring' switch is displayed on the menu screen of the WithBaby app. Its actions are the same as the switch located in the video screen navigation bar. Once it is switched off, you can't watch or hear your baby or receive alerts. However, the Smart Baby Monitor is still turned on. So, at this time, another user can still connect to the baby monitor, or receive push alerts.

What is happening when I answer a phone call while I'm monitoring my baby?

When you answer a call on your iPhone device, the sound of your baby's room is stopped. However, in the case of noise or motion, you continue to be alerted via a notification message.

Purchase and maintenance

What is included in the price?

The price includes the full product, a carry bag and a baby bed stand.

I have read that the remote audio/video streaming is now unlimited. Is this true?

Yes. The Smart Baby Monitor allows you to monitor your baby everywhere with an unlimited range and for an unlimited time.

What are the delivery deadlines and costs?

Delivery deadlines and costs depend on your address : in average 2 to 5 business days.

I would like to put my product into storage. Are there any special instructions?

Yes. Please remove the battery from the product and store your baby monitor in a clean and dry place, preferably between 10°C and 35°C.

I have other questions not covered here, how do I contact someone?

We're happy to answer any questions you have. You can contact us by clicking here.